Poetry Explainer (“we”, “us”, or “our”) explains how we collect, use, and protect your information when you use our website and services at poetryexplainer.com.
Information we collect
Account information: When you create an account or sign in (including with Google), we receive your email address, display name, and authentication identifiers through our auth provider (Supabase).
Content you submit: Poems, images, audio recordings, analyses, chat messages, and related metadata you choose to save in your account.
Usage data: Basic technical logs such as IP address, browser type, pages visited, and feature usage to keep the service secure and reliable.
Payment information: If you purchase credits, payment processing is handled by our payment provider. We do not store full card numbers on our servers.
How we use your information
Provide poem analysis, translation, explanation, and related AI features you request.
Authenticate you, maintain your session, and protect accounts from abuse.
Save your history and preferences when you are signed in.
Improve reliability, troubleshoot errors, and prevent fraud or misuse.
Send service-related emails such as account verification or password reset when needed.
Google sign-in and Google user data
If you choose “Continue with Google”, Google shares basic profile information (such as your name and email) with us according to your Google account settings and Google's privacy policy.
We use this information only to create and manage your Poetry Explainer account, authenticate you, and provide the features you request. We do not use Google user data for advertising, and we do not sell it.
You can revoke access at any time from your Google Account security settings.
Poetry Explainer's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not allow humans to read your Google user data except with your affirmative agreement, for security or legal compliance, or in aggregated/anonymized form for internal operations.
AI and third-party services
Poem text and related inputs may be sent to AI providers (such as OpenAI) to generate analyses, translations, lookups, and chat responses.
We use infrastructure partners for hosting, authentication, database storage, search, and analytics. These providers process data only as needed to operate the service.
Do not submit content you are not allowed to share or that contains sensitive personal data you do not want processed by these services.
Data retention
We keep account and saved analysis data while your account is active or as needed to provide the service.
You may request deletion of your account and associated personal data by contacting us. Some logs may be retained for security, legal, or backup purposes for a limited period.
Security
We use industry-standard measures such as HTTPS, access controls, and secure authentication. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your choices and rights
You can update account details, control analysis visibility where available, and sign out at any time.
Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us to make a request.
For privacy questions or requests, email support@poetryexplainer.com.
Children
Poetry Explainer is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of https://www.poetryexplainer.com after changes means you accept the updated policy.
Contact
Poetry Explainer — Solutions90
Email: support@poetryexplainer.com
Website: https://www.poetryexplainer.com